genie-des-glaciers
bensalem educational book gestion de la relation clientele touristique edition 2022
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Descriere
This educational book is designed for students in the BTS Tourism program, covering essential competencies in customer relationship management within the tourism sector. Each chapter includes a course section with resource sheets, practical scenarios, and varied activities to engage students. The book also features digital resources for teachers, making it an interactive learning tool. The latest edition includes updated content and preparation for the E4 exam, ensuring students are well-equipped for their professional journeys in tourism.
Caracteristici
- Marcă
- genie-des-glaciers
- Model
- gestion de la relation clientele touristique
- Greutate
- 0.7 kg
- EAN
- 9782381972725
- Author
- Bensalem Stéphanie
- Dimensions
- 29.7 cm × 21.0 cm × 1.5 cm
- Digital resources
- ✓
- Preparation for exam
- ✓
- Updated content
- ✓
- Pages
- 256
- Publication date
- 30/04/2022
- Publisher
- LE GENIE EDITEUR